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2024 Fall Regular Semester
HTM 102/Lecture/A - Customer Service Management
|
Credits
3.00
The success or failure of hospitality and tourism businesses and destinations depends on customer service excellence. This course explores the fundamentals of customer service within the context of a competitive global tourism environment, including best practices of ethical customer service relations and cultural protocols.
Registration Type
Traditional
Fees
N/A
Instructors
Paul, Rahul
Duration
8/28/2024 - 12/3/2024
Schedule
Monday 8:30 AM - 9:50 AM; Keyano College Campu, Syncrude Centre, Room 110
Wednesday 8:30 AM - 9:50 AM; Keyano College Campu, Syncrude Centre, Room 110
Prerequisites
N/A
Corequisites
N/A
Credit Types
Letter Grade
Class
20
Seats
| 7
Remaining
Open (Minimum Met)
Primary population and other student populations allowed to register for this course:
Primary Population
# Others Allowed
# Others Registered
Campus
Keyano College - Main Campus
0
0
Program
Credit
0
0
College
Bus US Academic Upgr
0
0
Department
Business Admin
0
0
Curriculum
Hospitality Manageme
0
0
Class Level
First Year
20
0